If there is one thing I have learned owning a Hubsan 501S drone it is never to buy from third party sellers on Amazon. I am a fan of Amazon and it is the first place I go to for nearly all of my purchases, and in the past I have never had any issues. If products have been faulty, damaged in transit or broke during first use the customer service, returns procedure and getting a replacement/my money back has been first class. Unfortunately dealing with third party sellers doesn’t seem to work like this.
Buying accessories for the Hubsan 501S drone has been a challenge and there are only a few retailers that seem to sell Hubsan accessories. Buying the drone itself is easy and there is loads of choice, but buying the accessories is a different story altogether.
The accessories where I used a third party seller, and my experience, includes:-
Propellers was something I could have bought from a UK seller (although it was a third party seller) however I decided to buy from a seller based in China. Don’t ask me why, I just hit the “add to basket” and that was it.
Considering the propellers came all the way from China they arrived very quickly and well within the 4 week ‘expected by’ window, which was impressive however as soon as I opened the bag and inspected the propellers it dawned on me that I had made a big mistake buying from this third party seller. The propellers didn’t look or feel right – not only did they feel less sturdy than the propellers supplied with my Hubsan drone but they were rough to the touch and also has little nicks in them.
Despite my reservations I put one of the propellers on my drone (I broke one during the crash on my first flight – you can check out the footage on Youtube here ) and sent it up in the air. After a couple of minutes the drone became uncontrollable, started behaving erratically and then crashed to the ground. When I went to retrieve my drone the propeller I had just replaced was no longer there and had come off during use. Fortunately, this happened when the drone was still low to the ground whilst I was sorting out the settings and getting ready for the flight. Had I blasted the drone in to the air immediately I have a feeling I would no longer have a drone to fly.
When I replaced the propeller with another one out of the same batch I realised the problem – the damn thing wouldn’t tighten up and I could pull it off by hand. The propellers I ordered simply weren’t fit for purpose.
I did manage to get a refund without having to incur extra cost and hassle and return the propellers, which was a good thing so I didn’t lose out financially in that sense, but I did have a crash because of the faulty propellers and that could have ended up costing me hundreds of pounds. With this in mind I am not impressed with the third party seller at all.
Protective hard case
When I was searching for a Hubsan 501S drone specific hard case there was only one option and that was the Transer case – check out “buying a case for the Hubsan 501S drone for details.
The case was delivered pretty quickly, considering it came from China, and at first look I was impressed. The case looked good, felt tough and durable, there was plenty of foam inside and there were neat compartments to keep the drone and all the accessories separate so they wouldn’t bang together. At first look I thought I had made a good purchase, expensive (it cost me £50) but good nonetheless.
When I loaded my Hubsan drone, and all the accessories, in to the case and picked it up everything fell to the bottom. Even though the case was advertised specifically for the Hubsan 501S drone it soon became clear this was a fallacy and the case was not fit for purpose.
Numerous email exchanges with the seller confirmed I had chosen a bad seller and one I shouldn’t have used. Long story short – there was no way I was going to get my money back and the Amazon A-Z Guarantee didn’t apply in this instance. The seller in question was Transer and I wouldn’t touch this seller with a barge pole. Here’s the Amazon’s seller account page – so you know who to stay away from.
I am now £50 down and have a case that is as much use as a chocolate teapot. I am not impressed.
I bought my hard case from Transer, the Amazon seller above, and I have to say it is the worst online buying experience I have had. Dealing with this seller has been nothing but a head ache and I wouldn't wish it on anyone. Please don;t make the same mistake I did, and think carefully before doing business with Transer.